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Shipping Info Shipping Info

Shipping Info Shipping Info

When will my order be shipped?

When you place an order, the items in the order are "made-to-order", printed on demand and, one at the time in order to achieve the highest quality. Each product in our product catalog has a standard production time of 5 to 10 days.

As an average, all items are subjected to a 5-10 day production period before they are shipped.

We will notify you via email when your items have been shipped and provide tracking code so you can follow your shipment online. You can follow the progress of your shipment by copying the tracking code in the email you received and pasting it in our Tracking Portal .
Alternatively, we recommend the following websites to track your shipment: www.17track.net/en for international orders https://tools.usps.com/go/TrackConfirmAction_input for U.S. orders.

How long will my delivery take?

Your items will be ship to you after the 5 to 10 days of standard production time that takes to get them printed and ready.
The time that will take for your shipment to arrive to your destination will depend on a few factors:
1.- The total number of items in your order.
2.- Whether the items in your order will to be shipped together or separately as some of them might be ready for shipment sooner than others.
3.- Whether your order will be processed in the USA or China. Considering that we have manufacturing and printing factories both in the USA and China, your shipment will be originated from one of these two countries. Please note that each product page in our website shows where the product is processed and printed and the estimated time of delivery.  

 

Products processed and printed in the USA - Shipped within the USA
USPS Standard Shipping (3-5 business days after fulfillment)

Products processed and printed in the USA - Shipped Internationally outside the USA
Standard International Shipping (7-15 business days after fulfillment)

Products processed and printed in China - Shipped worldwide
Express-Line Shipping to the USA (4-7 business days after fulfillment)

Express-Line Shipping to Canada, UK, Australia (4-7 business days after fulfillment)

Express-Line Shipping to the rest of the world (4-7 business days after fulfillment)

 

- Please make note that Rokkin Apparel can not be help responsible for delayed shipping due to orders being held by some countries customs. If your order has to go through your country's Customs, we are not responsible for any additional costs that this may entail, local taxes that you might have to pay or any damages that the product might sustain.

- Please be advised, Rokkin Apparel is not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order. Home and business addresses work better as shipping addresses than PO boxes.

- Please note that after you place an order, in the event that we are unable to provide shipping to your specific country due to your country's regulations or for any unforeseen circumstances, we will notify you via email and your credit card will not be charged.

 

How much does shipping cost?

Products processed and printed in the USA - Shipped within the USA

USPS Standard Shipping (3-5 business days after fulfillment)

- Order amount from $0 to $25 Shipping Cost: $2.95

- Order amount from $25.01 to $50 Shipping Cost: $3.95

- Orders over $50 USD qualify for Free Shipping
 

Products processed and printed in the USA - Shipped Internationally outside the USA

Standard International Shipping (7-15 business days after fulfillment)

- Order amount from $0 to $25 Shipping Cost: $12.95

- Order amount from $25.01 to $50 Shipping Cost: $14.95

- Order amount from $50.01 to $75 Shipping Cost: $16.95

- Order amount from $75.01 to $100 Shipping Cost: $18.95

- Order amount from $100.01 to $150 Shipping Cost: $20.95

- Order amount from $150.01 to $200 Shipping Cost: $22.95

- Order amount from $200.01 to $300 Shipping Cost: $24.95

- Order amount from $300.01 to $400 Shipping Cost: $26.95

- Order amount from $400.01 to $500 Shipping Cost: $28.95

International orders over $500 USD qualify for Free Shipping

Note: International Free Shipping may not apply if you are using discount promo codes or if the total weight of the order is excessively large.


Products processed and printed in
 CHINA - Shipped Worldwide

Express-Line Shipping (4-7 business days after fulfillment)

- Order amount from $0 to $25 Shipping Cost: $12.95

- Order amount from $25.01 to $50 Shipping Cost: $14.95

- Order amount from $50.01 to $75 Shipping Cost: $16.95

- Order amount from $75.01 to $100 Shipping Cost: $18.95

- Order amount from $100.01 to $150 Shipping Cost: $20.95

- Order amount from $150.01 to $200 Shipping Cost: $22.95

- Order amount from $200.01 to $300 Shipping Cost: $24.95

- Order amount from $300.01 to $400 Shipping Cost: $26.95

- Order amount from $400.01 to $500 Shipping Cost: $28.95

International orders over $500 USD qualify for Free Shipping

Note: International Free Shipping may not apply if you are using discount promo codes or if the total weight of the order is excessively large.

 

Please Note:

** Custom Charges, Taxes and other fess are not included in our price. It is the shopper’s responsibility as each country has different Custom Charges, Laws and Taxation.**

**Free Shipping on orders over $50.00 applies to US orders only with a max weight of 5 lbs. Bulk shipping rates may apply when ordering multiple products that exceed 5 lbs.**

**International Free Shipping may not apply if you are using discount promo codes or if the total weight of the order is excessively large.**

 

Where is my tracking number?

For orders printed and shipped from the USA
All US sent products are shipped via USPS. Tracking information is only available for customers who have selected Premium Shipping at checkout. You will receive a tracking link via email once your order ships.
All other countries will receive products via their local governments postal service. Tracking information is only available for customers who have selected Premium International Shipping at checkout. You will receive a tracking link via email once your order ships.

For orders printed and shipped from China
All China sent products are shipped via DHL services. You will receive a tracking link via email once your order ships.

 

What is the status of my order?

Most of our products are made-to-order and will ship after our "production period" which can take up to 10 business days (although many items in our store will ship sooner than 10 days). All orders are processed Monday - Friday, excluding federal holidays.

Once shipped, you will receive an email with your tracking information. Orders containing multiple items might be split in multiple shipments. You can check the status of your order by going to Track My Order page and entering your order's tracking number.

If the production time has past the 10 business days and you haven't received your tracking number or aren unable to track your order online, please contact us at Help Desk for more support.

 

Do you ship to my country?

We ship to most countries in the world! However, there are some countries that we have to review and approve prior to shipping. We always reach out to you if there are issues with shipping to your country destination. 

Please note that after placing an order, in the event that we are unable to provide shipping to your specific country due to your country's regulations or for any unforeseen circumstances, we will notify you via email and your credit card will not be charged.

 

I ordered multiple products, will everything arrive together?

Depending on what products were ordered, we may ship out items in your order as soon as they have been processed and are ready to ship instead of waiting for the entire order to be complete. We use this shipping method to ensure the quickest delivery times possible.

 

Why isn't my tracking number working?

Most times, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carrier's' systems. If your order is domestic and the tracking number doesn't work, please let us know so we can make sure that your items were properly shipped. If this is an international order, you can try this website to track your package, just have your tracking number available. http://www.17track.net/en 

 

How do I change my shipping address?

If you need to make changes to your shipping address, in most cases we can take care of this for you if your order hasn't shipped yet! Just email our HelpDesk and we will look into the address change for you and get an answer for your quickly. 

When will my order be shipped?

When you place an order, the items in the order are "made-to-order", printed on demand and, one at the time in order to achieve the highest quality. Each product in our product catalog has a standard production time of 5 to 10 days.

As an average, all items are subjected to a 5-10 day production period before they are shipped.

We will notify you via email when your items have been shipped and provide tracking code so you can follow your shipment online. You can follow the progress of your shipment by copying the tracking code in the email you received and pasting it in our Tracking Portal .
Alternatively, we recommend the following websites to track your shipment: www.17track.net/en for international orders https://tools.usps.com/go/TrackConfirmAction_input for U.S. orders.

How long will my delivery take?

Your items will be ship to you after the 5 to 10 days of standard production time that takes to get them printed and ready.
The time that will take for your shipment to arrive to your destination will depend on a few factors:
1.- The total number of items in your order.
2.- Whether the items in your order will to be shipped together or separately as some of them might be ready for shipment sooner than others.
3.- Whether your order will be processed in the USA or China. Considering that we have manufacturing and printing factories both in the USA and China, your shipment will be originated from one of these two countries. Please note that each product page in our website shows where the product is processed and printed and the estimated time of delivery.  

 

Products processed and printed in the USA - Shipped within the USA
USPS Standard Shipping (3-5 business days after fulfillment)

Products processed and printed in the USA - Shipped Internationally outside the USA
Standard International Shipping (7-15 business days after fulfillment)

Products processed and printed in China - Shipped worldwide
Express-Line Shipping to the USA (4-7 business days after fulfillment)

Express-Line Shipping to Canada, UK, Australia (4-7 business days after fulfillment)

Express-Line Shipping to the rest of the world (4-7 business days after fulfillment)

 

- Please make note that Rokkin Apparel can not be help responsible for delayed shipping due to orders being held by some countries customs. If your order has to go through your country's Customs, we are not responsible for any additional costs that this may entail, local taxes that you might have to pay or any damages that the product might sustain.

- Please be advised, Rokkin Apparel is not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order. Home and business addresses work better as shipping addresses than PO boxes.

- Please note that after you place an order, in the event that we are unable to provide shipping to your specific country due to your country's regulations or for any unforeseen circumstances, we will notify you via email and your credit card will not be charged.

 

How much does shipping cost?

Products processed and printed in the USA - Shipped within the USA

USPS Standard Shipping (3-5 business days after fulfillment)

- Order amount from $0 to $25 Shipping Cost: $2.95

- Order amount from $25.01 to $50 Shipping Cost: $3.95

- Orders over $50 USD qualify for Free Shipping
 

Products processed and printed in the USA - Shipped Internationally outside the USA

Standard International Shipping (7-15 business days after fulfillment)

- Order amount from $0 to $25 Shipping Cost: $12.95

- Order amount from $25.01 to $50 Shipping Cost: $14.95

- Order amount from $50.01 to $75 Shipping Cost: $16.95

- Order amount from $75.01 to $100 Shipping Cost: $18.95

- Order amount from $100.01 to $150 Shipping Cost: $20.95

- Order amount from $150.01 to $200 Shipping Cost: $22.95

- Order amount from $200.01 to $300 Shipping Cost: $24.95

- Order amount from $300.01 to $400 Shipping Cost: $26.95

- Order amount from $400.01 to $500 Shipping Cost: $28.95

International orders over $500 USD qualify for Free Shipping

Note: International Free Shipping may not apply if you are using discount promo codes or if the total weight of the order is excessively large.


Products processed and printed in
 CHINA - Shipped Worldwide

Express-Line Shipping (4-7 business days after fulfillment)

- Order amount from $0 to $25 Shipping Cost: $12.95

- Order amount from $25.01 to $50 Shipping Cost: $14.95

- Order amount from $50.01 to $75 Shipping Cost: $16.95

- Order amount from $75.01 to $100 Shipping Cost: $18.95

- Order amount from $100.01 to $150 Shipping Cost: $20.95

- Order amount from $150.01 to $200 Shipping Cost: $22.95

- Order amount from $200.01 to $300 Shipping Cost: $24.95

- Order amount from $300.01 to $400 Shipping Cost: $26.95

- Order amount from $400.01 to $500 Shipping Cost: $28.95

International orders over $500 USD qualify for Free Shipping

Note: International Free Shipping may not apply if you are using discount promo codes or if the total weight of the order is excessively large.

 

Please Note:

** Custom Charges, Taxes and other fess are not included in our price. It is the shopper’s responsibility as each country has different Custom Charges, Laws and Taxation.**

**Free Shipping on orders over $50.00 applies to US orders only with a max weight of 5 lbs. Bulk shipping rates may apply when ordering multiple products that exceed 5 lbs.**

**International Free Shipping may not apply if you are using discount promo codes or if the total weight of the order is excessively large.**

 

Where is my tracking number?

For orders printed and shipped from the USA
All US sent products are shipped via USPS. Tracking information is only available for customers who have selected Premium Shipping at checkout. You will receive a tracking link via email once your order ships.
All other countries will receive products via their local governments postal service. Tracking information is only available for customers who have selected Premium International Shipping at checkout. You will receive a tracking link via email once your order ships.

For orders printed and shipped from China
All China sent products are shipped via DHL services. You will receive a tracking link via email once your order ships.

 

What is the status of my order?

Most of our products are made-to-order and will ship after our "production period" which can take up to 10 business days (although many items in our store will ship sooner than 10 days). All orders are processed Monday - Friday, excluding federal holidays.

Once shipped, you will receive an email with your tracking information. Orders containing multiple items might be split in multiple shipments. You can check the status of your order by going to Track My Order page and entering your order's tracking number.

If the production time has past the 10 business days and you haven't received your tracking number or aren unable to track your order online, please contact us at Help Desk for more support.

 

Do you ship to my country?

We ship to most countries in the world! However, there are some countries that we have to review and approve prior to shipping. We always reach out to you if there are issues with shipping to your country destination. 

Please note that after placing an order, in the event that we are unable to provide shipping to your specific country due to your country's regulations or for any unforeseen circumstances, we will notify you via email and your credit card will not be charged.

 

I ordered multiple products, will everything arrive together?

Depending on what products were ordered, we may ship out items in your order as soon as they have been processed and are ready to ship instead of waiting for the entire order to be complete. We use this shipping method to ensure the quickest delivery times possible.

 

Why isn't my tracking number working?

Most times, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carrier's' systems. If your order is domestic and the tracking number doesn't work, please let us know so we can make sure that your items were properly shipped. If this is an international order, you can try this website to track your package, just have your tracking number available. http://www.17track.net/en 

 

How do I change my shipping address?

If you need to make changes to your shipping address, in most cases we can take care of this for you if your order hasn't shipped yet! Just email our HelpDesk and we will look into the address change for you and get an answer for your quickly. 

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